Embassy Suites By Hilton Kansas City Plaza | Kansas City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

220 West 43Rd Street, Kansas City, Missouri, United States of America, 64111

Embassy Suites By Hilton Kansas City Plaza is a 4-star hotel located in the Country Club Plaza Area, featuring spacious two-room suites and convenient amenities. Guests enjoy a free cooked-to-order breakfast and a complimentary Evening Reception each night.

Rooms & Amenities

Rooms at Embassy Suites are equipped with air conditioning, premium bedding, and a separate sitting area. Selected suites also offer balconies for added space and convenience.

Dining Options

Dining options include 220 West, the hotel's on-site restaurant, which provides a high-quality dining experience. A free breakfast buffet is available daily, as well as a complimentary evening reception with drinks.

Leisure & Business

Leisure facilities at the Embassy Suites include an indoor pool, spa tub, and sauna. For business needs, the hotel offers useful services, including a business center and high-speed internet access.

Services & Local Area

Embassy Suites facilitates easy travel with a complimentary shuttle service within a two-mile radius, providing access to local attractions. Nearby points of interest include the Kansas City Zoo and Bartle Hall Convention Center.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Suite Mobility Accessible

Max:

4 persons

455 sq. feet

Bed options:

2 Double beds

Air conditioning

room details

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Premium Suite

Max:

6 persons

400 sq. feet

Bed options:

2 Double beds

Air conditioning

room details

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Two Room King Suite

Max:

4 persons

455 sq. feet

Bed options:

1 King Size Bed

Air conditioning

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Kansas City 2.6 mi

Airports

Charles B. Wheeler Downtown (MKC) 5.7 mi

Kansas City International (MCI) 22.7 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Family-Friendly Fun

“I had an amazing experience with the children's amenities during my stay. The large pool area featured two distinct pools, which was perfect for my kids. One was designed for younger children, allowing them to swim securely while I relaxed, knowing they were safe. The on-site arcade provided hours of entertainment and created lasting family memories.” view full review

Breakfast Delight

“The dining experience here exceeded my expectations! The wide variety of made-to-order breakfast options made our mornings special. I especially enjoyed the omelets that were prepared just the way we liked. It’s one of the best breakfasts I've had at any hotel!” view full review

Spacious Suite Experience

“Our suite was impressively spacious and well-designed. It had a lovely living area that was perfect for cozy family gatherings, plus a small kitchenette which was a wonderful bonus. The attention to cleanliness and space truly made our stay enjoyable.” view full review

Entertainment Options

“I really appreciated the entertainment options available at the hotel. The evening reception offered a welcoming atmosphere with complimentary snacks and beverages, which made winding down after a day of exploring enjoyable. It was a nice way to engage with fellow guests.” view full review

General

No smoking on site
Paid Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Pool tables
Darts

Services

Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Live entertainment
Leisure/ TV room
Spa lounge
Sauna
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

220 West 43Rd Street, Kansas City, Missouri, United States of America, 64111

Map view

220 West 43Rd Street, Kansas City, Missouri, United States of America, 64111

City landmarks

Museums

The Nelson-Atkins Museum of Art

4400 ft

Mall

Country Club Plaza

3900 ft

Museums

Kemper Museum of Contemporary Art

2900 ft

Museums

National WWI Museum and Memorial

2.2 mi

Kansas City

Westport

2100 ft

University

Kansas City Art Institute

2200 ft

Parks

Gillham Park

3400 ft

Garden

The Ewing and Muriel Kauffman Memorial Garden

1.2 mi

Parks

Mill Creek Park

2800 ft

Museums

Thomas Hart Benton Home and Studio State Historic Site

1.3 mi

Store

Marsh's Sun Fresh Market

2400 ft

Parks

Hyde Park

1.2 mi

Church

Community Christian Church

2500 ft

Garden

Loose Park Rose Garden

1.2 mi

5235 Oak St Located on the UMKC campus

The National Museum of Toys and Miniatures

1.4 mi

3921 Main St

Lemon Thyme Vintage Shop

2500 ft

University

The University of Missouri-Kansas City

1.3 mi

Parks

Loose Park

1.2 mi

Store

Donna's Dress Shop

4800 ft

Parks

Roanoke Park

1.5 mi

5200 Wornall Rd

Jacob L. Loose Park

1.3 mi

Valentine

4900 ft

4448 Bell St KC Antique District 45th & State Line Road

The Myriad House

5100 ft

1700 W 39th St

39th Street West

1.0 mi

3501-3599 Madison Ave

Rope Park

1.0 mi

5200 Cherry St

Epperson House

1.3 mi

Museums

The Money Museum

1.8 mi

Aquarium

SEA LIFE Kansas City

2.3 mi

Parks

Penn Valley Park

1.9 mi

Nearby

Fountains

JC Nichols Memorial Fountain

1700 ft

Restaurants

Sweet Siam Thai Restaurant

1600 ft

4130 Pennsylvania Ave

Port Fonda

1800 ft

4141 Pennsylvania Avenue

Snooze

1500 ft

4144 Broadway Blvd.

Ragazza Food & Wine

1200 ft

301 Westport Road

Julep KC

1800 ft

4141 Pennsylvania Ave #104

Californos

1800 ft

4124 Pennsylvania Ave

Westport Ice Cream Bakery

1900 ft

4120 Pennsylvania Ave Suite 14

Beer Kitchen

2100 ft

435 Westport Rd

Reviews and Ratings

Reviews from guests about their experience.

84%

loved their spa retreat and can’t wait to return.

8.4/10

Great

Rooms

6.0

Location

7.2

Service

5.8

Dining

6.0

George

United States of America, January 2025

6.4/10

I had a mixed experience at the Embassy Suites By Hilton Kansas City Plaza. While the staff was overwhelmingly kind and accommodating, certain aspects of the hotel left much to be desired. The rooms and common areas appeared dated and in need of serious improvements, affecting my overall comfort during my stay.

Rooms

6.0

The room I stayed in was spacious, featuring a nice sitting area, but it also had cleanliness issues, particularly in the bathroom with hair and water damage. The carpets were stained and needed attention.

Service

6.0

I found the service to be generally friendly, especially from staff like Norma and Jeremy at breakfast. However, my check-in experience was far from smooth, as a staff member at the front desk was rude when I called to confirm my reservation.

Location

8.0

The hotel's location near the plaza is fantastic and convenient for exploring local attractions, making it easy to get around.

Dining

7.0

The breakfast was quite good, especially the made-to-order omelets, which I really enjoyed. The evening social hour was a nice bonus, although the snacks provided were disappointing.

Facilities

5.0

The pool area had potential, but during my visit, it was overcrowded with kids, making it hard to enjoy. The overall cleanliness of the common areas could also use improvement, and I encountered issues with the ice machines.

United States of America, December 2024

5.6/10

While my stay at Embassy Suites By Hilton Kansas City Plaza had some highlights, such as the helpful staff and complimentary breakfast, I encountered several issues that muted the experience. My room had a persistent musty smell, and the parking fee was an unexpected cost. The atmosphere felt a bit chaotic during breakfast, with occasional spills and disorganization.

Rooms

6.0

I found my room quite spacious, but it had a strong musty odor that was hard to overlook. Additionally, there were cleanliness concerns, which detracted from my overall comfort.

Service

7.0

The staff I encountered were friendly and eager to assist, particularly Tristan who gave fantastic restaurant recommendations. However, experiences varied, and some interactions were less smooth, especially during busy breakfast hours.

Location

9.0

The hotel's location was fantastic, offering easy access to local attractions and dining options. I appreciated the convenience it provided for exploring the area.

Dining

7.0

I enjoyed the breakfast with cooked-to-order options, especially the omelets, but I noticed that some areas were overcrowded and chaotic during peak times.

Facilities

6.0

The pool area was nice and suitable for families, but there were some cleanliness issues in common areas that could’ve been improved, along with the services during the evening reception.

Robert

United States of America, November 2024

5.0/10

I had a pleasant stay at the Embassy Suites in Kansas City, enjoying the spacious room and clean environment. The location is fantastic, making it easy to explore local attractions, though I did experience some issues with noise from sirens nearby. Overall, while the hotel has strong points, some aspects like the parking costs and a couple staff interactions left room for improvement. 😊

Rooms

8.0

My suite was spacious with a comfortable sitting area and clean throughout. However, the bed was old and sunken, which detracted from the comfort.

Service

6.0

Most of the staff were friendly and helpful, especially during the evening social hour. Unfortunately, I encountered a rude bartender that impacted my experience.

Location

8.0

The hotel's proximity to attractions like the Nelson-Atkins Museum made it very convenient. However, noise from nearby sirens occasionally disrupted my sleep.

Dining

6.0

The breakfast, including made-to-order omelets, was decent but not excellent compared to nearby hotels. I felt it could use improvement, particularly in variety.

Facilities

7.0

The hotel has great amenities like a pool and evening receptions. However, the parking situation was less than ideal at $21 per night and I found some areas in need of maintenance.

Elmer

United States of America, November 2024

6.2/10

I had a mix of experiences during my stay. The hotel's location was convenient for exploring the plaza, but I encountered serious issues with my room, including cleanliness problems and a malfunctioning thermostat. The breakfast had some good options, but I was disappointed with the service and quality at times.

Rooms

5.0

My room was in need of serious updates and had cleanliness issues, like mold and unpleasant odors. One night, I even found bedbugs, which was really unsettling.

Service

5.0

While some staff members were friendly, the service overall left much to be desired. Housekeeping didn't properly tend to my room, and the breakfast crew seemed overwhelmed.

Location

6.0

The hotel is in a great spot close to the plaza, which made it easy to get to local attractions. However, the area felt a bit sketchy at times, especially being near some homeless camps.

Dining

5.0

I appreciated the cooked-to-order breakfast options, but it was disappointing when the variety ran low during busy hours. The breakfast experience felt chaotic and unorganized.

Facilities

5.0

The pool was a highlight for my family, but it was closed for most of our stay, which left the kids pretty bummed out. Plus, the overall condition of facilities was outdated and in need of some TLC.

Alan

United States of America, November 2024

5.4/10

My stay at Embassy Suites By Hilton Kansas City Plaza was a mix of positives and negatives. The location is fantastic, making it easy to access nearby attractions, but the hotel's condition feels overdue for renovation. Unfortunately, I encountered some cleanliness issues, such as a moldy smell in the room and a dirty sofa. Overall, while the hotel has great potential, it needs significant improvements.

Rooms

5.0

The room featured a separate sitting area, enhancing the comfort level, but the overall cleanliness left much to be desired with a moldy smell and dirty furniture.

Service

5.0

Staff interactions were mixed; while some were friendly, others seemed indifferent to guest needs, especially regarding pool supervision.

Location

5.0

The location is excellent, very close to the Plaza and various local attractions, making it convenient for exploring the area.

Dining

5.0

The complimentary evening reception offered drinks, but the quality of the snacks left much to be desired due to a lack of monitoring, making them inedible.

Facilities

5.0

Facilities like the pool area were disappointing, particularly with a lack of supervision for kids causing chaos; the hot tub was even closed during my visit.

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Embassy Suites By Hilton Kansas City Plaza, Kansas City

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Business

Services & Local Area

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Room decor

Location

Reviews and Ratings